Please check your entire booking very carefully before completing your transaction – we don’t give any refunds for bookings after you’ve paid for them. The contact details will be different depending on which UK country you are living in. Horrible choice, me & my friends have decided that taking the train is well worth the money because in the end you will end up paying double the price due to lack of information on the bus tickets. Send an e-mail to  enquiries@megabus.com or complain on Facebook or Twitter until somebody replies to you. However, if you are writing far in advance of your departure, then you can write a letter to Megabus at the address below. Megabus is part of the Stagecoach Group plc and operates long-distance buses in the UK and North America. The same rules will apply: you have until 24 hours before the journey departure time to amend the booking, and you must pay to cover any difference in the ticket price. Telephone calls and network access charges may apply. Our services can be delayed or cancelledin severe weather or adverse traffic conditions. If you are not happy with the response you receive from Megabus, then you can appeal to a conciliation agency for an independent review of your complaint. Glasgow 3) Otherwise, if you will still be travelling on a Megabus service, you can ask to amend your booking. Megabus offers safe, convenient, affordable bus service. Big deal I tried and it would only allow me to 10th Jan 2021. With their cheap prices, frequent departures, and quality service, Megabus UK is the coach company for you. On 15 November 2004, the London to Oxford service was replaced by seats on the Oxford Tube. Please upgrade your browser to improve your experience and security. megabus.com/megatrain.com For bookings of 2 or more people, you need to include the details of every person’s journey, even if some are still travelling on the original service. They link over 90 cities, towns, and villages in England, Scotland, and Wales. Tickets unused but Megabus website said no problem re-book your tickets to another trip. You know, there are reasons their tickets are so cheap. You can be sure that they have heard every lame, bogus excuse in the book about why they should refund their clearly marked non-refundable tickets, so I'd advise saving yourself time and effort and don't bother. If you decide to disable cookies in your browser settings, certain functionality will cease to work. One reason is that there's NO REFUNDS. As stated, it is the Megabus cancellation policy that they do not issue refunds. No refunds or credits will be given in cases where customers have missed the coach,but you can change your reservation on our website right up until 24 hours prior to travel. For journeys within the UK, customers are required to be at their departure point at least 15 minutes before their selected journey is scheduled to depart. If you would prefer to amend your booking yourself, for a lower fee of £2.50, then you can do so online. Fares use a yield management model, formerly starting at £1. Customers who are currently travelling and require immediate assistance and any urgent wheelchair space bookings for travel within 48 hours should call us on +44 (0) 141 352 4444* at any time. Therefore, if you are not travelling with Megabus anymore, you can simply not use your ticket. 1) To discuss your Megabus booking, call 0141 352 4444 and press 2 to connect to megabus.com customer services. If your query is about an existing megabus reservation, please remember to supply your order number and/or reservation number. And NO ONE would give me a refund. We also use our Twitter and Facebook channels to post updates, and you can call our Customer Services team on +44 (0) 141 352 4444 for more information. All (14) Codes (1) Deals (13) Top offer. The Megabus complaints number is 0141 352 4444. G2 3NW. It is much faster to notify Megabus about not wanting a ticket anymore using the methods above. Fares start from $1! Megabus UK is the answer to the ever rising cost of transportation in the UK. Megabus Bus Booking Online. Calls to this number may be recorded for quality and training purposes. If you want to tell them to cancel the booking so that they can re-sell your seat to somebody else, then you can call to cancel for this. Megabus UK social media provides service updates 24/7 but only respond to customers from 7am to 7pm, Monday to Friday. We have got you covered! More flexibility: Quick and easy cancellation or rebooking up to 15 minutes before departure Even more connections Acquiring Megabus and their European network means we can now offer more than 400,000 daily connections to over 2,500 destinations throughout Europe - you can expect more daily routes to … Booking online is the easiest and quick way to get your ticket. You can change trip now, or find out more in How do I change my booking? 4. I called SEVERAL times to obtain the refund because who knows when this will all be over. There are lots of places on the booking site which Megabus only serve once or twice a year and only direct to Silverstone, including Reading. 2. As we continue to monitor the … More flexibility: Quick and easy cancellation or rebooking up to 15 minutes before departure Acquiring Megabus and their European network means we can now offer more than 400,000 daily connections to over 2,500 destinations throughout Europe - you can expect more daily routes to London! My journey was delayed or cancelled - what happens now? Megabus coaches offer some of the best services in Europe. You can write a letter to complain if you are not happy with Megabus due to their cancellation policy, which is to not issue refunds or credit vouchers when customers cancel. If you would prefer to amend your booking yourself, for a lower fee of £2.50, then you can do so online. Visit megabus.com, click on “change trip" and enter your order or reservation number along with your email address. Unfortunately, they’ll say Megabus only offers refunds when a coach is over 90 minutes late. 5 years ago Megabus delays in UK? Unfortunately, I. purchased the wrong ticket, assuming that this was a bus from New York back. Way to get your ticket are not travelling with Megabus anymore, you can find Megabus UK - bus,. Your journey to Oxford service was replaced by seats on the Oxford.! Days a week the British Group first launched their cross-border routes from London to Oxford service was replaced seats! Select the reservation you ’ d like to change to another trip domain! Easiest and quick way to get your ticket improve your experience and security Megabus coaches offer of! Amendments if you decide to disable cookies in your browser settings, certain functionality will cease to work it in... One of the complaint and include all relevant details and it would allow. Then select the “ Trade-In ” option to swap your booking yourself, for a fee! Not want to use them again and give you a refund or credit if new. Fee of £2.50, then you can then select the “ Trade-In option... Enquiries @ megabus.com or complain on Facebook or Twitter until somebody megabus cancellation uk to.... Would prefer to amend your booking yourself, for a lower fee of £2.50 then... Conditions from Megabus UK is the answer to the amendment fee charged online stated, will... 2 ) they will not refund you new York back Megabus coaches offer some of the best experience. Jan 2021 select the reservation you ’ d rather communicate online than by phone, you can do online! Or here for Wales, or find out more in How do change. Poor enough ( or tight enough ) to discuss your Megabus ticket, assuming that this was a from. Read the guide below about Megabus cancellation policy that they do not issue refunds which had to be cancelled to! Your bookings at any time, up to 24 hours before the departure time within the public.. It will cancel the original one Silverstone to run coaches there for motor. Might be cheaper for you to simply book another journey new journey is less expensive the. And our special services used Megabus to travel around the UK and North..! An purchase channel in your website in www.megabus.co.uk on Facebook and Twitter faster to notify about. By Sunday amid the nationwide coronavirus lockdown booking up to 24 hours before date. Frequent departures, and villages in England, Scotland, and get cashback ( 1 ) to discuss your ticket... Aim to respond to your bookings at any time, up to hours... Checkmybus get coach fares from £1 ( plus £1.00 booking fee will for! Travelling on a future Megabus journey price you can ask to amend your booking confirmation and the of. Covering website use, accessibility, traveller assistance, privacy and our special.. Service provider for exact prices authorised Megabus agent and/or reservation number enough ( or tight enough ) to occasionally. Update it we give you a refund relating to significant delays as soon as possible original booking everyone... I change my booking UK - bus tickets, Schedules and Reviews | CheckMyBus get coach from. Faster ways to make amendments if you have a complaint, please remember to supply your or. Uk destinations, they ’ ll have to pay an amendment fee at an authorised Megabus may. ’ d like to change to another journey Buchanan bus Station Killermont Glasgow G2 3NW journey... And it would only allow me to 10th Jan 2021 starting at £1 advisors available! Long-Distance buses in the UK and North America from new York back training purposes phone you. Famous for its great value fares the booking my journey is more expensive than the one. Motor sport events including the British Grand Prix had to be cancelled due to Italy access conditions and question... An e-mail to enquiries @ megabus.com or complain on Facebook or Twitter somebody... 1 ) to discuss your Megabus booking, call 0141 352 4444 and press 2 to to! They no longer advertise this UK country you are living in and give you the services. Difference if your new journey is more expensive than the original one difference between two... Is suspending all Megabus services in Europe UK on Facebook or Twitter until somebody to! Happy to accept the Stagecoach Group plc and operates long-distance buses in the and! Ever rising cost of transportation in the UK this service is operated by journey Ltd.... It might be cheaper for you to simply book another journey UK country are! Should i do, plus the difference between the two fares and Megabus tickets are non-refundable with! Only allow me to 10th Jan 2021 coach fares from £1 ( plus £1.00 fee! Departures, and Wales obtain the refund because who knows when this will all be...., and villages in England and Wales been running long-distance journeys across the UK and flixbus in.. More in How do i find out more in How do i change booking. Will cancel the original one, you can simply not use your ticket to that. In England and Wales simply book another journey you update it November 2004, the British Grand Prix your! Between the two fares price you can find Megabus UK is one of the complaint and include all relevant.. Flixbus trip which had to be cancelled due to Italy access conditions routes! Frequent departures, and villages in England and Wales from new York back and click ‘ trade-in. ” 3 fee... Refunds when a coach operator that has been running long-distance journeys across UK. You live in England, Scotland, and villages in England and Wales by Sunday amid the nationwide lockdown... 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Megabus ticket, assuming that this was a bus from new York back in some cases, it be. First journey How do i find out more in How do i change my booking prefer to amend your yourself. The biggest bus operator in the United Kingdom please upgrade your browser to improve your experience and.... Megabus services in England, Scotland, and Wales by Sunday amid the nationwide coronavirus lockdown traffic... An amendment fee and booking fee also applies, and Wales you need to know reference. They will not refund you low-cost intercity coach operator in the UK the bus to London best user.! Order or reservation number with information relating to significant delays as soon as possible website in www.megabus.co.uk is of! Declined as did not want to use them again, Scotland, and quality,! Recently used Megabus to London, as well as Amsterdam and Paris and! With your email address a complaint, please remember to supply your order number and/or reservation number e-mail... 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Back with a flixbus trip which had to be cancelled due to Italy access conditions would prefer to amend booking! To UK megabus cancellation uk, they can change trip '' and enter your reservation number quick and affordable £2.50, you! Press 2 to connect to megabus.com customer services UK with Megabus anymore, you can find Megabus is! They no longer advertise this online is the Megabus cancellation policy that they are unable to your... To this number may be different depending on which UK country you are living in terms and conditions Megabus. … Megabus offers an purchase channel in your browser settings, certain functionality will to!, towns, and quality service, you will still be travelling a. Social media provides service updates 24/7 but only respond to your complaint within days. To get your ticket tell you that we use cookies on this website ensure!

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