TDS Northern Ireland is a wholly owned subsidiary of The Dispute Service Ltd, which operates the Tenancy Deposit Scheme in England and Wales and is a key partner providing services to the SafeDeposits Scotland consortium, which operates the largest tenancy deposit protection scheme in Scotland. You pay a small fee to protect each deposit and you keep the deposit during the tenancy and any interest accrued. Reply from Tenancy Deposit Scheme (TDS) Good afternoon Matt, Thank you very much for taking the time to leave us a review. You can find our Insured scheme here. A great company to associate with, understanding of our business and the ever changing market. Tenancy Deposit Scheme Today at 11:40 AM The TDS Custodial app also makes it easy for tenants to find relevan ... t advice and easy-to-understand guides on deposit deductions. TDS is the only tenancy deposit protection scheme with an office in Wales. Protecting tenancy deposits – we will: • lodge and protect tenancy deposits registered on the TDS tenancy database, in accordance with our published procedures; • confirm when a deposit is protected with our scheme; • send the appropriate notices to landlord, tenant and agent when a Member leaves our scheme and when a deposit is no longer protected. Tenancy Deposit Protection (TDP) was first introduced in 2004 as part of the Housing Act. The deposit legislation applies to all residential properties let on an assured shorthold tenancy after 6th of April 2007. Guides are free for all TDS members and TDS Academy Courses are discounted for TDS members. Having a secure tenancy deposit scheme (TDS) and the collection of the deposit being managed in the right way, you secure yourself against damage to the property. We have recently moved to TDS from another scheme and the process has been smooth and Debbie and the staff have been brilliant with the transition period. Tell us how much of the deposit each party should receive. Other schemes will not offer the same level of protection for either landlords or tenants. Making Tenancy Deposit Protection Easy! The scheme is free to use and available to all landlords, agents and tenants. Join TDS Today Tenancy deposit protection applies to money received by a landlord or agent that is meant to be held as security in case a tenant does not comply with their obligations. I have had occasion to use the deductions template twice, since the excellent course I attended with you in Birmingham, and both times successfully managed to avoid dispute. Landlords can choose which scheme they wish to use to safeguard each deposit. Welcome to TDS Northern Ireland. I commend the attitudes and commitment of the staff and appreciate they were on hand to continue with their services even though they were going through a very rough time themselves. The above failings lead me to have a look at the reviews on Trust Pilot and you have a better feedback score. Custodial TDP schemes . I have used the Tenancy Deposit Scheme for numerous years. When the tenancy comes to an end, you handle the repayment. Pay a small fee (Insured) or pass the deposit to us for free (Custodial). Tenancy Deposit Scheme ( TDS) provides award-winning tenancy deposit protection for letting agents and landlords. Tell us how much of the deposit each party should receive. We offer an insured or a custodial protection service. Tenancy deposit protection schemes provide tenants with added security and peace of mind. © 2021 The Dispute Service Limited, All Rights Reserved. If there is a dispute over the amount to be returned, the tenancy deposit protection scheme holding the deposit will provide a dispute resolution service. I have used TDS since it’s inception and still find it the best of the deposit providers. 7 talking about this. We provide outstanding service for our members and customers. We offer both insured and custodial schemes. As well as the peace of mind of having such a professional organisation to act as an intermediary in any end of tenancy dispute, the TDS web site provides a wealth of information, case studies and legal precedents to guide landlords through the tricky decision-making process. To release the deposit at the end of the tenancy the lead tenant or the landlord/agent should submit a 'Request for repayment' by logging in to their TDS Custodial account. Tenancy Deposit Scheme (TDS) There are many other schemes available, but only these three are protected in law. We are the only not-for-profit scheme in England and Wales. After researching the schemes available, I decided to use the TDS and have been very happy with the service and professionalism. The third party administers the repayment at the end of the tenancy. I have also previously enquired about your dispute resolution service evidence submitting system and it is preferable for me. TDS are a critical partner in delivering our award-winning lettings services and give us and our consumers incredible support. TDS is a not-for-profit organisation which provides a government approved tenancy deposit protection scheme for England and Wales. Tenancy Deposit Scheme is a lifeline to tenants, and I am grateful for it. Reply from Tenancy Deposit Scheme (TDS) 13 Dec 2019 Good afternoon, Thank you for setting our your concerns, we do take your issues seriously and would like to look into this for you. The schemes offer a faster, cheaper and fairer way of settling any disputes over the return of deposits. Tenancy deposit protection applies to all deposits for assured shorthold tenancies that started in England or Wales on or after 6 April 2007. If your landlord or agent holds your deposit, it may be protected with our Insured scheme. We protect tenancy deposits and provide an impartial adjudication service for disputes relating to deposit held in our scheme. We provide tenancy deposit protection for Agents and Landlords. TDS - Tenancy Deposit Scheme | 3,295 followers on LinkedIn. TDS Custodial is the hassle-free way to protect your deposit. We are very happy that you have enjoyed your experience with TDS. If TDS holds your deposit it is protected using our custodial scheme and the following information will apply. It is an insurance- backed tenancy deposit protection scheme authorised by the government. Kind regards, Phoebe MARIA 2 reviews. With our custodial scheme, you pay the deposit to us and we protect the money for free. Press Release: The RLA and TDS Launch Free Tenancy Deposit Option: DepositGuard Custodial . Well done and a HUGE thank you for your continued service. The presenters understand the issues that arise when handling deposits and communicate the information in a professional and knowledgeable manner. TDS has two main roles: To protect deposits. ARLA Propertymark. We provide tenancy deposit protection for Agents and Landlords. I will forward your kind comments over to Cathy accordingly. Welcome to TDS Northern Ireland. In 2007, the government introduced legislation requiring all assured shorthold tenancy deposits to be protected in a scheme like ours. We offer both insured and custodial schemes. The deposit protection process is the same as when registering with My Deposits. Provide your tenant with the prescribed information and deposit protection certificate. This is done in one of two ways: Landlords must protect deposits within 30 days of the start of a tenancy. GB. You choose between Insured Protection (you hold the deposit) and Custodial Protection (we hold the deposit). NRLA members can access our discounted insured scheme, DepositGuard. If there is a dispute over how much should be returned, we provide a free dispute resolution service. We will notify the other party of your request and invite them to respond. © 2021 The Dispute Service Limited, All Rights Reserved. December 18, 2020. Keep up the good work. TDS – Which Scheme? Related Pages See All. The Residential Landlords Association (RLA) and Tenancy Deposit Scheme (TDS) have joined forces once again to create a free, custodial... 23rd October 2019 A valuable affiliation for us, that we clearly benefit from. We are a not-for-profit company authorised by the Department for Communities to operate custodial and insurance based tenancy deposit protection schemes in Northern Ireland. Tenancy deposit schemes are in place to protect both the tenant and the landlord. They operate with insurance-based protection, allowing money to be kept by the landlord or estate agent in return of a fee to cover administration costs. Landlords who let property and take a tenants deposit, have since April 2007 had to use one of the government approved Tenancy Deposit Schemes.. We have recently warned landlords about a fake tenancy deposit scheme operating under the name of mytenancydeposit.com. We are an award-winning Belfast based service, protecting deposits on private tenancies and resolving disputes over their return. Friendly, approachable, informative and innovative- everything an agent could hope & wish for. Tenancy Deposit Scheme (TDS) provides award-winning tenancy deposit protection for letting agents and landlords. This will include how to confidently understand which deposit issues may already be resolved and what kinds of evidence you can prepare to save time and be more efficient should there be a dispute at the end of the tenancy. If a landlord does take a deposit for an Assured Shorthold Tenancy agreement, as of 6th April 2007, the landlord MUST put the deposit in a government-backed tenancy deposit scheme. We also provide invaluable guides and training through the TDS Academy. It … There are three government-backed deposit protection schemes: Deposit Protection Service (DPS), MyDeposits and Tenancy Deposit Scheme (TDS). Are you frustrated waiting to get through to your current deposit protection scheme? With both Custodial and Insured options, we have your deposits covered. The system is easy to use and if we ever need assistance our requests are dealt with promptly. As we do not know when a tenancy will end, we will not send you a reminder about this. As well as safeguarding money, the schemes offer independent adjudication in the event of any dispute. TDS Insured is the longest running insured deposit protection scheme … To help resolve disputes about deposits. Become a TDS Custodial member! They must also inform the tenant which scheme has been used within 30 days of receiving the deposit. The reason I changed from the DPS to yourselves is because the DPS’s Dispute Resolution Service is very poor and inconsistent. When the tenancy ends, we handle the repayment to the tenant. Most residential tenancies in the private rented sector are assured shorthold tenancies, with some exceptions. Tel: 0300 037 1001, TDS Custodial is a company registered in England and Wales with number 4851694 Registered Office Address: West Wing, First Floor, The Maylands Building, 200 Maylands Avenue, Hemel Hempstead, Hertfordshire, HP2 7TG I always find the TDS webinars interesting and informative. Cathy Edgar was extremely helpful with… Cathy Edgar was extremely helpful with our case. The TDS Academy delivers expert guidance on the lifecycle of a deposit, from registration, repayment, through to the alternative dispute registration process. There are three government-backed deposit protection schemes: Deposit Protection Service (DPS), MyDeposits and Tenancy Deposit Scheme (TDS). I’ve used the TDS for all my tenancies since protecting deposits with an independent organisation became law. Insured schemes: the landlord keeps the deposit but pays an insurance premium that can be used to refund the tenant at the end of the tenancy. We offer both insured and custodial deposit protection and provide fair adjudication for disputes relating to the deposits we protect. We also provide impartial adjudication for when a dispute arises relating to a tenancy deposit we hold. Most privately rented residential properties use assured shorthold tenancies. We answer our calls and emails faster than any other deposit protection service in England and Wales. We invest our surpluses into improving our multi-award-winning service. Become a member and ‘Register a Deposit’ in just a few minutes. Landlords who let property and take a tenants deposit, have since April 2007 had to use one of the government approved Tenancy Deposit Schemes.. We have recently warned landlords about a fake tenancy deposit scheme operating under the name of mytenancydeposit.com. She responded promptly to emails and was clear about the process. The deposit legislation applies to all residential properties let on an assured shorthold tenancy after 6th of … There is a sliding scale of discounts for firms which have generated few or no disputes. I would always recommend them over other deposit schemes. Fantastic service. It’s completely free to use as we look after the deposit for the duration of the tenancy. I also used the guides to manage landlords expectations, thank you! Choose between insured or custodial scheme, Pay a small fee (insured) or transfer the deposit to us for free (custodial). It is also the cheapest pay-as-you-go insured tenancy deposit protection scheme in England and Wales*. If the deposit process is not done properly, the gaps could leave you on the wrong side of regulation and therefore holding on to the tenants deposit is at risk. The Tenancy Deposit Scheme (TDS) is run by The Dispute Service Ltd. As a new business I need the support and guidance and at every stage of the process, I’ve had this! To protect a deposit with TDS, the landlord or agent needs to: l belong to the scheme; l register the deposit on the TDS tenancy database; Within these three approved schemes, there are two types of scheme: custodial and insurance. You will have a reference number in the format 7sgjw2 if your deposit is protected with our Insured scheme. TDS Custodial is designed to ensure that tenancy deposits are securely held and protected throughout the tenancy, and that any disputes about their return are resolved quickly, cheaply and fairly. Check if your deposit is protected by the TDS. Reply from Tenancy Deposit Scheme (TDS) 13 Dec 2019 Good afternoon, Thank you for setting our your concerns, we do take your issues seriously and would like to look into this for you. I would highly recommend them to everyone. We protect your tenancy deposits, with the reassurance that disputes arising at the end of the tenancy will be resolved quickly, fairly and for free. Always time well spent. The choice of scheme is entirely up to you. Go to the deposit summary and click 'Request repayment of deposit.' In order for us to have a look into this further, could you please provide us with the dispute reference number/certificate code as well as the full tenancy address, including postcode. We are very happy that you have enjoyed your experience with TDS. Tenancy Deposit Scheme If you don’t rent your home on an assured shorthold tenancy, your landlord can accept valuable items (for example a car or watch) as a deposit instead of money. Development to operate a tenancy deposit scheme in Northern Ireland. Staff were in touch with updates and business as usual. Protecting tenancy deposits – we will: • lodge and protect tenancy deposits registered on the TDS tenancy database, in accordance with our published procedures; • confirm when a deposit is protected with our scheme; • send the appropriate notices to landlord, tenant and agent when a Member leaves our scheme and when a deposit is no longer TDS (confusingly standing both for The Dispute Service and Tenancy Deposit Scheme) charge agents an annual flat fee which varies depending on the organisation regulating the agent and the number of tenancies registered at a specific date in the year. Reply from Tenancy Deposit Scheme (TDS) Dear Prashant, Thank you very much for taking the time to leave us a review. During the traumatic event at the TDS Headquarters, despite the severity of the event services were resumed as normal almost immediately. You will have a reference number in the format EW00000000 if your deposit is protected with our Custodial scheme. Tenancy Deposit Scheme (TDS) is a government-approved scheme for the protection of tenancy deposits; TDS offers both Insured and Custodial protection and also provides fair adjudication for disputes that arise over the tenancy deposits that we protect. We are very happy that you have enjoyed your experience with TDS, primarily with Cathy's help throughout the process. To release the deposit at the end of the tenancy the lead tenant or the landlord/agent should submit a 'Request for repayment' by logging in to their TDS Custodial account. We are an award-winning Belfast based service, protecting deposits on private tenancies and resolving disputes over their return. You need to login and submit your request or response and give us your bank details. TDS – Which Scheme? Go to the deposit summary and click 'Request repayment of deposit.' Housing Act 2004 (as amended). 1.1 TDS Custodial is a custodial tenancy deposit protection scheme authorised by the government. By law, a landlord or agent who receives a deposit for such a tenancy must protect the deposit. Tenancy Deposit Scheme is a multi-award-winning, government-approved tenancy deposit protection service. Very happy with the service received so far. Reply from Tenancy Deposit Scheme (TDS) Good morning Rishi, Thank you very much for taking the time to leave us a review, and leaving your kind words about our service. Whether I just need general advice or I need assistance logging a dispute they have always been helpful. In the custodial scheme, your deposit will not be repaid automatically, even if your landlord has told us there are no deductions. The Dispute Service is only not for profit deposit protection scheme. If you have a private tenancy and have paid a deposit to your landlord (or agent), by law it must be protected in a government approved scheme. If the other party agrees with the request we will repay the deposit. We are a not-for-profit company authorised by the Department for Communities to operate custodial and insurance based tenancy deposit protection schemes in Northern Ireland. All landlords and letting agents are able to use the custodial scheme. Scheme authorised by Become a TDS Northern Ireland member! We offer both an insured and custodial scheme. This allows us to work closely with our customers to help improve our services and provide relevant information and guidance. If you require any further assistance in the future, please do not hesitate to contact us again and we will be more than happy to assist. Both our insured scheme and custodial schemes have their own benefits. At TDS we value your time, because we know time is money. When the tenancy comes to an end, after an amount has been agreed, the landlord has 10 days to return the deposit to the tenant. With our custodial scheme, you pay the deposit to us and we protect the money for free. TDS Tenancy Deposit Protection. If there is a dispute over how much should be returned, we provide a free dispute resolution service. Using a tenancy deposit protection scheme like ours, ensures landlords and tenants receive the money they are entitled to at the end of a tenancy. The legislation was put forward as part of a package designed to raise standards in the private renting sector. TDS is the longest running provider of deposit protection. Tenancy Deposit Scheme. We also provide impartial adjudication for when a dispute arises relating to a tenancy deposit we hold. Tenancy Deposit Scheme is a government-approved, award-winning tenancy deposit protection service. All landlords and letting agents are able to use the custodial scheme. In order for us to have a look into this further, could you please provide us with the dispute reference number/certificate code as well as the full tenancy address, including postcode. The main failings are the difficulty to submit evidence, the poor decisions by the adjudicators, the ignoring of photographic evidence, the mistakes by the adjudicators in working out unpaid rent (I had to complain to get the correct amount), the DPS losing evidence and not acknowledging they had received recorded post days after receipt. Custodial schemes: the deposit is held by a third party for the duration of the tenancy. TDS guides area contains invaluable guides for Agents, Landlords and Tenants regarding tenancy deposit protection and our two schemes. TDS is the longest running tenancy deposit protection scheme in the UK. TDS Insured is the longest running tenancy deposit protection scheme in the UK. Deposit scheme ( TDS ) there are two types of scheme: custodial and insurance based deposit. 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