Verify your email address. By continuing to browse, you consent to our use of cookies. If you are unable to remember the date of birth that you used when registering your account, you may need to contact the support team. Follow the instructions in the message to verify your email address. Include your account information and contact information, and ask PlayStation support to contact you to discuss it. In the Account section, select [Basic Account Information] or [PSN Profile], and make the necessary changes. PS5 console sharing and offline play. If your account is suspended, you will not be able to access PlayStation Network. Check your email for a verification message. Update on the Web. The steps outline above will help you regain control of your PlayStation account. You can read our Cookie Policy here. How can I recover my account? How to Prevent Suspension for Chargebacks on PlayStation™Network. If you cannot change your password, someone using your account may have already changed your sign-in information. I contacted support, and the live agent gave me a list of the information I need to recover the account. Go to [Sign-in] > [Account Management] > [Account Information], and make the necessary changes. Sign in to your account on PlayStation Network. I have lost my verification information. ... PlayStation Support has fewer staff members available to answer phones and participate in … If you believe purchases were made on your account without your consent, please contact PlayStation Support. PlayStation Support. My playstation account was hacked recently. Web browser: set up an account Go to Account Management and select Create New Account. What happens if my account or console is suspended? Contact us to let us know and we’ll do what we can to help. Try our new PlayStation password recovery tool to recover your account. Enter your details and preferences and select Next on each screen. That means you will not be able to use some products and services, even ones you paid for. Contact Playstation customer service. ... Activation links your PlayStation system to your account and allows you to access PlayStation Store content. If you have lost your 2-step verification phone number or the 2SV backup codes, please visit the guide below for steps to recover your account. Change your PSN password using a web browser, PlayStation App or another PlayStation system and remove all payment methods from your account. X Research source Even if you live outside of the UK, a representative at PlayStation will be able to redirect your email to the right department or location if it’s necessary. Change Your PlayStation Network Account Password. I got the information and re-contacted support, but I messed up the console serial number on that attempt to open the account. Activate your PS4. You should provide them with your online ID and a copy of your ID. You can call Playstation at +54 116 770 7669 phone number, fill out a contact form on their website www.playstation.com, or write a letter to Sony Interactive Entertainment LLC, 2207 Bridgepointe Parkway, San Mateo, California, 94404, United States. To prevent suspension of your account, make sure your financial institution does not reverse charges on any valid purchases or subscriptions made on PlayStation™Network. Update from PlayStation®Vita If your console has been suspended you will not be able to connect to PlayStation Network with any account. Reset your password. Set up an account for PlayStation Network. > [ account information and contact information, and make the necessary changes Basic account and! And services, even ones you paid for i got the information and support. 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