Students struggle with the concept of creating a 1-page resume and a short cover letter. Being clear and concise in business documents and messages isn't always easy. Think about communicating the key idea to give your conversation partners a glimpse of the direction you’re first going. Do you use “also” too much to show the relationship between ideas? “Our office will properly set up a new central air-conditioned” but will say, “We will soon air-condition our office”, do not say, “Allow me to thank you with patience”, but simply say “Thank you”. Do I separate my thoughts into paragraphs? Conciseness is one of the essential conditions to effective business communication … . To be effective, concise writing must deliver a clear message using an economy of words. PASSIVE VOICE: A raise can not be given at this time. Concrete. I planned and wrote, unless the idea is there before you narrow it down. Communication is a process of exchanging thoughts and ideas. So just what is the difference between these two voices? Concise writing also involves being mindful of word choice. [A noun and a verb is all it takes to make a simple sentence. We would be grateful if we could send your new Aqua Filter with a new 75 piece off your mailing address and receive this mail order with draft. Not every article should contain everything you know. In both of these instances, you were (likely) guided away from the passive voice. tmadmin BUSINESS COMMUNICATION 3 BUSINESS COMMUNICATION In business communication courtesy and clarity are as important as conciseness and completeness. ACTIVE VOICE: You cannot have a raise at this time. Focus is an example of consciousness of professional as well as business communication. 1. It avoids tautology which means repeating the same word in different words. he passive voice can be used to “hide” who performed the action. Conciseness Conciseness is saying what you have to say in fewest possible words without sacrificing other C qualities. Small text blocks are easy to read on smaller devices. However, taking a moment to think about how they work and what they do will help you become  more concise and clear. Mention Did not do. Have I identified myself clearly? But it's essential in the workplace if you want what you write to be read. _____ is the process of exchanging messages between a seller and a customer. It completely avoids the use of more words than is required. Conciseness means saying what needs to be said in as few words as possible. This leads our discussion to efficiency. This is different from the prose of novels or the beat of poetry in which taking pleasure in the complexity of sentences is part of the experience. Remember, your goal is not to make your sentences short, your goal is to convey your ideas clearly and to avoid ambiguity. “Due to a truck driver’s strike, we could not ship the goods on time.”. Reserve passive verbs for the moment you need to say “no” in a message. “With” makes a theoretical error, this is an unnecessary repetition. This could be a good way to focus on ways to improve company strategy, rather than focusing on a single person’s performance (and avoid calling out a single employee in a potentially public setting). Concise communication … (Last Updated On: November 8, 2019) Communication is an industry where conciseness is one of the cores in any sorts of corporate, personal and business communication. ], Whiskers ate her tuna. 17 Tips on How to Handle Multiple Job Offers, 15 Awesome Advertisement Ideas for Small Business, 9 Social Media Content Marketing Secrets for 21st Century, 20 Tips On How to Get More Customers for My Business, 15 Hacks on Full-proof Social Media Lead Generation, 180 Soft Skills in the Workplace – Importance | Improvement, 17 Unseen Qualities of A Successful Entrepreneur, Cultural Competence – Principles | Importance | Components, 100+ Resume Career Objective Statement Examples for Bank. Conciseness means communicating what you want to express in least possible words without forgoing the other C’s of communication. Conceptually, when you are personally invested in a topic it is extremely difficult to stay focused on the audience and what is important to them. Yay! Let’s look at a couple more examples of the passive voice: ACTIVE VOICE:  Tamara lost the potential sale in North Dakota. As you write and edit, ask yourself whether you are using several words when there’s one perfectly good one that would suffice. Correctness is related to grammar as well as the communication level. But it should not degenerate to a sub-standard slang level. Those two items are identical, except for the price tag we added. You may have noticed something unique about the previous passive voice example: the passive voice can be used to “hide” who performed the action. 1. For those who don’t give you any limits, create one for yourself and stick with it. With business writing, the main focus is on the reader’s ability to quickly absorb and react to the communication. Your readers will know who you are so you don’t waste their time. Concise business writing uses clean, straightforward sentence structure to improve understanding and retention. Consistency is an example of conciseness of communication. Business communication … Business writing uses simpler sentences to be more concise and thus less likely to be misinterpreted. When self-editing, look for your inactive voice moments and replace them with active voice. For online articles, a paragraph should not exceed four or five lines. Check the following pair sentences. [This includes a prepositional phrase, “on her perch,” and a compound verb “sat” and “whistled,” but it’s still a simple sentence.]. Designing your documents, including writing and presentation, to reduce message breakdown is an important part of effective business communication. Can I better communicate this information through letters, phone calls, or face-to-face meetings? Think about the emotions a reader goes through when faced with a sentence like this: That sentence is almost cruel in the amount of anxiety a reader has to suffer before getting to the good news. [Even though the part of the sentence before the comma has a subject, “Amanita,” and a verb “looked,” the addition of “while” means it can’t stand on its own as a sentence. Imagine an entire report full of this: Even though you are reading excellent news, you’re about to keel over from the monotony, aren’t you? Communicate the original idea first. Despite this sentences being completely grammatically sound, we don’t know who lost the sale if we only read the passive sentence. Extremely deleted. What are you Looking for in a Job Best Answer, Creativity in Communication Skills Development and Practice. One problem that nearly all candidates struggle with is how to communicate clearly, particularly adhering to word counts. The second one in each pair has the quality of conciseness desirable in business communication. By setting a strong word limit you are forcing yourself to write briefly and clearly. Clarity is an example of consciousness of communication. ], Polly sat on her perch and whistled. The advancement of word-processors, electronics and printers has made it a distant memory. One idea is that you need a good article, and your readers want it according to the article. Some publications give you a one word limit right from the beginning. Self-editing is tough for brevity. ” Whatever your particular quirks, become aware of them and take care to look for and fix them when you edit your work. Comment document.getElementById("comment").setAttribute( "id", "a569ec1ddf622ce6b3e8eaeee2036519" );document.getElementById("d39888702e").setAttribute( "id", "comment" ); Notify me of follow-up comments by email. However, be sure you are not splicing together long strings of clauses that get really hard to follow. Before you talk about short spoken communication, think about half the battle. Conciseness is a requirement for effective communication. Clear is good; simple can be mind-numbing, so vary your sentence structures. Business writing is known for being direct and to the point in most situations, so you should favor active rather than passive verb constructions. Strive for clarity and concision in writing. They don’t want you to give them my whole. Stick with it. Another tip, especially if you are involved in a conversation with several people, is to think first about what you are going to say when it is your “turn” to talk. Compound-complex sentences — you can probably figure this one out from the name and the example: While Amanita looked for the ball, Fido chased a grasshopper, and Whiskers looked bored. Sentence Length and Complexity With business writing, the main focus is on the reader’s ability to quickly absorb and react to the communication. Finally, watch your wordiness. Required fields are marked *. A business letter is less formal than a scholarly writing. They take up space and slow the reader down. The passive is created using the verb to be (e.g., the song is sung; it was struck from behind). Adjectives and activities are easy to get rid of. If you make your statement good, once is enough. In my business, I see a lot of business school application essays. This article, for example, started with the broad idea of ​​”how to self-edit broad”. Do you use “one” (as in “One hopes to understand the meaning of this sentence.”) and then get stuck in a bog of pronouns? Your writing voice contains phrases that you regularly use without thinking. To speak faster than we read is a very true statement. MCQs-Business Communication. The thought processes involved in speaking preparation create associations of various kinds, but important not to be distracted by these associations, the brief communicators focus only on the most relevant details, and in most cases, your audience will choose a large number of associations that you can use specifically for your communication. 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